Small - £2.99
Standard - £5.99
Medium Parcel - £5.99
Large Parcel - £9.99
Extra Large Parcel - £14.99
(1) All returns must be sent back in the same conditions as they were received.
(2) All returns must be sent back in their original packaging with tags attached.
(3) All returns must be in a resaleable condition in the original packaging.
(4) Postage and Packaging are strictly non-refundable.
(5) All returns must be first inspected and assessed to see if they meet the above requirements before refunds are authorised.
(6) Returned goods can be subject to a 20% handling charge.
(7) Special orders/ Personalised items are not returnable at all.
(8) If there is a problem with fitment a frame number of the vehicle must be provided.
(9) After receiving the item, if returning then it must be within 14 days.
Please return item by contacting us first with reasons why item is being returned.
HOW SHOULD I SEND BACK RETURNS?
We are happy to refund your goods provided that the goods are unused, and in their original resaleable condition within 14 days of purchase. Packaging and/or cellophane wrapping and tamper resistant seals must be intact. Returned goods should be packaged up correctly i.e.: as received not just labelled up and returned without outer bag or box.
Please note: If items are not returned in acceptable condition or unused with tags and packaging - these may be sent back to you.
Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs. Return your package via the Post Office, remembering to get proof of postage. Please do not post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return. If the item has been ordered incorrectly the buyer is responsible for return postage, if there is a problem with fitment a frame number of the vehicle must be provided.
HOW LONG WILL IT TAKE TO PROCESS MY REFUND?
We will send you an email as soon as we have received your returned goods, letting you know when the refund has been processed. Any refund will automatically be issued to the payment method you used to place your original order. This typically takes between 5- 7 working days, depending on your payment method issuer.
I WANT TO EXCHANGE MY ITEM?
We can only refund on return of goods and will confirm receipt of goods via email. If you wish to have another size/colour or a different item, you will need to place another separate order on our secure website.
HOW CAN I GET A NEW RETURNS FORM?
A new returns form can be printed from here
It is our aim that every item arrives in great condition and we hope you are always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it does not quite match the description on site, please advise Customer Service as soon as possible (email@example.com). Where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.
There are two ways to contact us. You will find these alternative methods below:
call our team on : 07858221987
Email us: firstname.lastname@example.org